Privacy Policy

Privacy Policy for Westwinds Blinds and Shades

Effective Date: 2025-01-30

1. Introduction

Westwinds Blinds and Shades ("we," "our," "us") is committed to maintaining the privacy and security of our customers' personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We collect the following personal information from our customers:

• Names
• Phone numbers
• Email addresses
• Street and housing addresses

3. Purpose of Collection

We collect personal information for the following purposes:

• To contact customers
• To provide in-home consultation and installation services

4. Methods of Collection

Personal information is collected through the following channels:

• Facebook
• Our GoDaddy website

5. Use of Information

The personal information collected is used exclusively by Westwinds Blinds and Shades for the purpose of contacting customers and arranging for consultations and installations at their residences.

6. Disclosure of Information

We may disclose personal information to third-party manufacturers, namely Graber and Maxxmar, in order to facilitate the processing of orders for window coverings. Personal information disclosed to these third parties is limited to names, phone numbers, and addresses.

7. Data Storage and Security

Personal information is retained within our accounting software, QuickBooks. Information collected through Facebook is stored in the Facebook Leads system for a period of 90 days, after which it is no longer accessible to us. We employ appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, or misuse.

8. Customer Rights

Customers have the right to request the deletion of their personal information from our QuickBooks system. Such requests can be made by contacting the company and speaking with owners Angie White or Joshua Zanon.

9. Contact Information

For inquiries or concerns regarding your personal information, please contact:

Westwinds Blinds and Shades   Attention: Angie White or Joshua Zanon  West Kelowna, British Columbia, Canada 250-974-4434  angie@westwindsblindsandshades.ca

10. Policy Updates

This Privacy Policy will be reviewed and updated as necessary. Any changes will be posted on our website. We do not utilize email marketing lists, and once services have been completed, further contact with customers is generally unnecessary.